High-growth Companies Share their NPS Secrets

Learn, evaluate and apply NPS tactics that have worked for the best in business.

From a marketing perspective, NPS responses are often great testimonials. We use the exact responses as testimonials at Mailshake. We also find feature request and improvements to make from a product perspective.

Sujan Patel

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At Autopilot, we leverage the enthusiasm of our promoters by prompting them to spread the word. Using our own software, we designed an automated, multi-channel customer journey that drives NPS promoters to write a product review.

Jes Kirkwood